Common queries answered
Frequently asked Questions
Order before 8PM, ships the next day. One to two days handling time. Shipping time in Australia takes 2-5 business days.
30-day money-back guarantee! Unhappy? Message hi@casecandy.au to return your iphone 16 case. We refund after it’s back.
Spot an error? Hit hi@casecandy.au before shipping. We’ll switch it, keep your custom doodle phone case on course!
You will receive an email with a tracking link from 3rd party logistic company such as Sendle, Australia Post.
Need help? Shoot us a message at hi@casecandy.au. Aussie support for your case candy questions, fast!
Panicked? Contact hi@casecandy.au instantly. We’ll fix it before your drop-tested iphone 16 case ships!
Right now, we’re all about Australia! Enjoy our $7.99 shipping and fast delivery across the Outback.
Absolutely! All case candy orders land in one tough package. No splits, pure efficiency!
